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Testimonials

Customer Comments
Here's what some of our recent customers had to say about our products and service:

 

On 3/12/2017  Linda M wrote:

Hi Tom,

Hard to believe Rhett will soon be three. His mom recently sent this picture of him with the engine and car carrier he got at Christmas, showing how cleverly he has hooked up his ferry and blocks wagon to extend his 'train.'

Linda M Garden Grove, Ca

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On 12/20/2016, Bruce J wrote:

 

Hi Tom!
Everything got to us here in Doha. Just opened everything - there's gonna be three Canadian boys that will be super happy on the 25th! And thanks so much for the bus and the extra horses! We'd like to add that we were very happy to see how well the toys were packaged. It is really nice to buy something and see the care put into it from conception to delivery.

Merry Christmas!

Sincerely,

Bruce and Amy

 

On 2/26/2016 7:13 AM, Michelle B wrote:

Hi Tom,

We just received the train set. It is absolutely perfect and we love it! Thank you for the extra chunky bus:) That was really nice and we truly appreciate it. We are totally amazed at the quality of the set and are very glad we ordered from you!

Thank you again and I hope you have a great day!

Michelle B Charleston, SC

 

Tom,
Another happy child, have a great holiday, he loves it, what a great gift.
Ron

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Dear Mr. Merrin,
Words can not express how happy you made one little toddler.....My daughter Mary (21months) received the block set from her grandparents, Mary was so excited when she opened her package....All she kept saying was WOW! WOW!...She took her wagon and block set out and started building right away.....She was busy for hours stacking and creating, plus the little wooden cars were a hit as well perfect for a little ones hands....The little wagon that holds the blocks is so cute....My daughter loves putting her favorite Stuffed animals in it and pushing and pulling them around the house...She is always finding new ways to play with the set.
As a parent of a toddler I do not have to worry about her mouthing or playing with these toys...The wood is so smooth with no chance of splinters,  plus a big positive is no paint that a little one can put in their mouth...I highly recommend these quality wooden toys from the presentation all they way down to the hours of fun for little ones....Thank You so much
Yours Truly
Heidi G
Valencia, California

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Dear Tom,
Sorry it's taken so long for me to let you know how Hayley responded to her marry-go-round. It was a huge success. Kids and grown-ups alike were intrigued by it. That's a very clever mechanism you have there. I was wondering if it would get all tangled up, but no, it unwinds itself. The work, as always, was lovely. Brady hooked his fingers into the little car and went zooming around the house.
Thanks for taking good care of my great-grandchildren,
Bobbie
Turlock, CA

Dear Tom,
Oh WOW, I received the train set minus the engines. Your work is superb and everything I hoped it would be. They are very similar in beauty that my Mom bought my kids 25 years ago. I will see tomorrow how I can make a testimony on your web site.
Cheers, YOU are a magnificent master craftsman.
Thank you so much!

Michelyn L.
Aurora, CO

Hi Tom,
Merry Christmas again.  I just wanted to email to say the train was a HUGE hit!  Thank you so much for getting it to FedEx for us and here before Christmas.  My son loves it!  I showed him the book you included and we are definitely in for some more train cars for his birthday in February.  I am forwarding your name on to all my friends and a school we attend that appreciates such beautiful toys.  Thank you for the extra car you included, we gave that to my daughter who loves cars and it was a big hit.  Have a wonderful New Year!
"Jen, Boynton Beach, FL."


Hi, Tom
We have received the tractor etc. for our gift to the new baby, Jackson.  Since I have yet to see the train we ordered for my grandson, I was most anxious to see this set.  It is absolutely beautiful!!  The intricate workmanship, colors of the woods and sturdiness of the toys make them a treasure to keep a lifetime.
Thank you so much!  Will keep this in mind for the next baby or, perhaps, a birthday present.

Kathy (Georgetown, KY)

"Mr. Merrin,
I am the great-grandmother of the children who received these toys and am so happy my daughter found you. I have not had the pleasure of seeing and holding these items and look forward to being able to do so. As my daughter has probably told you, these will be carefully preserved in spite of the important work of their providing joy to playtime. They enhance the character of the children's bedrooms in addition to the wonderful world of imagination that they will provide them. We envision these as being passed down through the family. My granddaughter in SC, Kate, has sent pictures and tells us the pleasure that the entire family receives.
Thank you for your talent."

Nancy (Georgetown, KY)

“Tom,
On behalf of the employees of German Mutual Insurance Company, thank you for your contribution to our 140th anniversary celebration. Your wooden tractors with trailers were a huge hit with our eighty agencies, forty employees, and ten directors, and as prize giveaways at our just concluded open house. Your uniqueness, attention to detail, and responsiveness has been exemplary. Please use me as a reference if necessary. I was bragging about you to everyone.
Best wishes for future success.
”Phil Menzel,  President

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"Tom,
The train was a HUGE hit! My son is pulling it all around the

house, and having quite the ball with all the cars. It is perfect! We are so happy
with the craftsmanship and durability. Thanks for all that you did to make
our Christmas so special. Have a wonderful New Year."
Kristen (Glen Carbon, IL)

"Tom,
I am so pleased. Your beautiful toys are FAO Schwarz quality. These are the kind of toys they have at the Waldorf School!"

Esther (White Plains, New York)

"Mr Merrin,
The train arrived in great shape ahead of schedule! Your craftsmanship is to be admired. I am anxiously awaiting August 1st (John's Birthday) to give it to him and know how impressed he will be and will love it. I am glad I followed up on the newspaper article and thank you for your response."

June (Whippany, New Jersey)

"I stumbled across this site quite by accident and I'm glad that I did. There were so many attractive pieces to choose from that it was difficult to decide which to try first, but we finally went with the old-fashioned milk truck, which arrived promptly and packed carefully. It's beautiful! It's true to the picture shown online, but the picture alone cannot do it justice. The wood is as smooth as silk, the wheels turn flawlessly, and every detail speaks of painstaking craftsmanship. Above all, the design of it is a pleasure, sweetly executed and, as promised, evocative of the '20s."
"This truck graces one of the shelves in our office, I'm afraid. We'll order another one for our nephew. And he'll put into action what we only admire for its grace."
Odile (Redwood City, California)

"THE PLANE ARRIVED TODAY!!! IT IS WONDERFUL!!!"
"My grandson loved the biplane. His little eyes just lit up when he saw it... My four other grandsons were also interested... Guess I better get my money ready... there are three birthdays left... ha"
"It arrived undamaged and is exactly what I wanted. Thank you so very much for hurrying the shipment. And I really appreciate your follow up phone calls. You are a real craftsman... And a fine person, thanks again..."
Jodi (Franklin, Tennessee)

"Tom,
Many thanks. Our niece, who is 2, went bananas over the train engine. Adding the circus car is just right!" "Your webpage is very user friendly. I look forward to ordering from you in the future. Many thanks"

Diane (Claremont, California)

"The craftsmanship is very good and the wood is beautiful. You can't find good quality wood toys in toy stores anymore. It was a gift for a baby shower and the parents loved it. The service was fantastic, Tom had great follow up and the merchandise arrived on the day it was promised. I will definitely spread the word and plan to order again in the future."
Robyn (Dublin, Ohio)

"Tom,
Thank you so much! Your service is exceptional and your toys are fabulous. The truck was a huge success at the birthday party of our friend's son. It's nice to still be able to find quality toys that are powered by kids imaginations instead of batteries. Thank you, "

Christine (Castro Valley, California)

"My son loves the toys! Plays with them ALL the time. Fast and speedy service from the time of order to the arrival at my front door. I have recommended you to all of my friends! I just love all of the items I purchased. Outstanding quality and durability."
Karen (Morgantown, West Virginia)

"Christmas morning, my daughter ran past the Fisher-Price electronic toys and scooped up the horses you made. She spent so much time playing with them, we didn't even open some of the other presents."
"Thanks, Tom, for your thoughtfulness in making sure they got here just in time -- and for including a check for the overpayment of shipping. I've never seen anyone refund excess shipping!"
Stafford (Baton Rouge, Louisiana)

"Tom,
The recipient of the bottle train with inscription thinks it is one of the most original presents he received for Christmas and he has already placed it in an appropriate spot near his bar. Your email responses to my questions prior to my order were quick and helpful and the shipping and packaging of the train was equivalent to items I received from Amazon.com. Let me know about your additions to your product line. Happy New Year."

Mike (Peaks Island, Maine)

"Our wine train is not only functional but a real piece of craftsmanship. The fine detail in conjunction with the high quality material, makes the wine train a lovely addition to our home."
Mary (Alta Loma, California)

"I loved the detail, the wood was so smooth, and no splinters. We have it on display in the entrance to our house."
John (Carson City, Nevada)

"Items purchased were as new. No detractions noted at all. Forget the kids, I enjoyed the toys. Communication and shipping were great. I would buy from you again without hesitation. You cannot ask more than to get the exact item you want at a good price and get it quickly and politely."
Randy (Reno, Nevada)

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